Payout Status Tracking
Every payout moves through a defined lifecycle from the moment it’s created to when the funds clear in your bank account. Understanding what each status means means you always know where your money is - and what to do if something looks off.
The payout lifecycle
Section titled “The payout lifecycle”What each status means
Section titled “What each status means”| Status | What’s happening |
|---|---|
| Initialized | TurnStay has created the payout and it’s queued for processing. No action is needed from you at this stage. |
| Applied | The payout has been submitted to your bank. It’s now in transit - timing depends on your bank’s processing schedule. |
| Completed | Funds have cleared. The payout amount should be visible in your bank account. |
| Failed | Something prevented the payout from being processed. TurnStay will notify you with details. |
Tracking your payouts
Section titled “Tracking your payouts”-
Go to Payments → Payouts in your Dashboard
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Use the status filter to view payouts by their current state - useful for quickly spotting anything pending or failed
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Select a payout to see its full detail: amount, currency, individual transactions, deductions, and the current status
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Filter by account if you manage multiple properties to view settlement activity per property
Automated vs manual payouts
Section titled “Automated vs manual payouts”Some payouts are created automatically on a regular schedule - you don’t need to initiate them. Others may be triggered manually. Whichever the case, every payout follows the same status lifecycle and appears in the same Payments → Payouts view with full detail.
If you have questions about your payout schedule or want to understand how payouts are triggered for your account, reach out to TurnStay support at support@turnstay.com.