EFT & Bank Transfer Payments

TurnStay supports bank transfer (EFT) as a payment method alongside card payments. When a guest selects bank transfer at checkout, they receive payment instructions and transfer the funds directly from their bank account.

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How it works

When a guest chooses to pay via bank transfer, TurnStay generates a set of payment instructions tied to their booking. The guest makes the transfer from their bank, and once funds are received and matched to the payment, the transaction is confirmed.

Note

Bank transfer payments are not confirmed instantly - settlement depends on how quickly the transfer clears. The payment will show as pending until funds are received.

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International travellers

Both domestic and international bank transfer options are available, so guests with non-local bank accounts are not blocked from using this payment method.

Domestic transfer

For guests with a local bank account. Payment instructions use the local banking network - faster settlement, no international transfer fees.

SWIFT transfer

For guests with an international bank account. Payment instructions include a SWIFT/BIC code and IBAN or account number. Settlement may take longer depending on the sending bank.

The correct payment instructions are provided to the guest based on their situation - both routes arrive at the same destination.

Note

Need to enable bank transfer payments for your account? Contact TurnStay at support@turnstay.com.